Shipping policy

 

Shipment processing time

All orders are processed within 1-3 Business Days 

We do not ship or deliver on weekends or Holidays. In the event of a high volume of orders, we will communicate any potential delays as promptly as possible via the email you supply.

Shipping rates and delivery estimates

Customize the following: Shipping charges for your order will be calculated and displayed at checkout.

 

Shipment method	Estimated delivery time	Shipment cost
Free Shipping- US	5-7 business days	Free
International	7-10 business days	Varies according to order

 

At this time, we do not offer expedited service.  If interested in faster product delivery, we recommend visiting Amazon.com

 

Shipment to P.O. boxes or APO/FPO addresses

We ship via UPS and USPS as needed, if you have a delivery to a PO Box, this will be delivered via USPS

Shipment confirmation and order tracking

Once your product is shipped you will receive an email confirmation with tracking details.

Customs, duties, and taxes

Austere is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Austere is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

International Shipping Policy

We ship globally through specific partners in order to share the best rates with you.  If you reside in Canada we will ship from in-country, with a $10 handling fee which will be assessed at checkout.

If you live beyond the USA or Canada, there will be a $22 additional handling fee in addition to the cost of shipping you select at checkout.